Quality, Safety and You is the free NDIS Worker Orientation Module from the NDIS Commission. It introduces workers to the rights of people with disability and their obligations under the Code of Conduct. It is a simple, expected part of induction. Here is what it covers and how to track it.
What the module covers
The module explains what people with disability can expect from NDIS workers, the NDIS Code of Conduct, and how to keep participants safe. It is interactive, takes around 90 minutes, and ends with a certificate of completion.
Who should complete it
It is designed for all workers who deliver NDIS supports. While completion is not mandated for every worker by law, registered providers are expected to include it in induction, and many make it a standard onboarding step for all staff.
How to track completion
Have each worker save their completion certificate and record it on their file. Build it into your induction checklist alongside worker screening and the Code of Conduct acknowledgement, so you can show an auditor that every worker was oriented.
Make it part of onboarding
The smoothest approach is a single onboarding checklist that captures screening, the Orientation Module, policy sign-offs and the employment agreement, so nothing is missed for a new starter.
Frequently asked questions
What is the NDIS Worker Orientation Module?
Quality, Safety and You is a free interactive module from the NDIS Commission that introduces workers to the rights of people with disability and the NDIS Code of Conduct. It takes around 90 minutes.
Is the Worker Orientation Module mandatory?
It is not legally mandated for every worker, but registered providers are expected to include it in induction and auditors commonly look for completion records, so most providers require it.
How do I prove workers completed it?
Keep each worker's completion certificate on file and record it on your induction checklist, so you can evidence orientation at an audit.
Related NDIS guides
General information for Australian NDIS providers, not legal advice. Always check the current NDIS Practice Standards and NDIS Quality and Safeguards Commission requirements for your situation.